Monday, April 20, 2026
New York TimesCustomer Relations

C.E.O.s Are the Heads of Companies. Should They Also Be the Face?

Most chief executives are not recognizable to their customers. But when they step into the limelight, the rewards — and the risks — can be great.

JH
Jordyn Holman
Newsroom · Hace 4 h
2 min read
Most chief executives are not recognizable to their customers. But when they step into the limelight, the rewards — and the risks — can be great.